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Episode 18: 3 Improv Techniques to Boost Team Creativity

Discover 3 improv principles to foster team creativity. Learn how "Yes, And," ensemble thinking, and psychological safety can transform your team's innovation.

Have you ever watched an idea die in its tracks before it's even been heard? Maybe you’ve thrown out your own thought because you heard, “That’ll never work.” What if one simple shift could swing momentum back and let those ideas breathe—and thrive? In today’s article, we’ll share three improv-inspired principles that turn stifling meetings into idea factories. Keep reading, and you’ll uncover practical steps—and check out the visual recap at the end. Ready to discover how one mindset can change everything? Let’s dive in.


Monthly and Annual Plan Subscriber Extras For This Episode:

  • “Yes, And” Starter Kit: A downloadable worksheet with conversation prompts, reframe practice, and a 5-day “Yes, and” challenge.

  • Ensemble Roles Guide: A visual guide and worksheet on shifting from rigid roles to fluid ensemble contributions—includes meeting structure templates.

  • Psychological Safety Checklist for Managers: A printable guide with 10 micro-actions you can take to build safety, trust, and creativity in your team today.

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1. YES, AND

Agree, then add.

Have you ever wondered how improv actors can create such brilliant scenes out of thin air? Their secret isn't magic; it's a rule, and the first rule of improv is "Yes, and..." This isn't about blind agreement. It's about accepting the reality your partner has created and then building upon it. It's a fundamental shift from the all-too-common "Yes, but..." which is really just a polite way of saying "no." "Yes, but" closes doors and negates contributions. "Yes, and," on the other hand, is an invitation. It says, "I see your idea, I accept it, and I'm going to add to it." What if, instead of constantly poking holes in new thoughts, we treated them as starting points? How many more possibilities could we uncover if every idea was met with a bridge instead of a wall?

It’s like a small stream.

A single drop of water is insignificant, but when another drop joins it, and then a trickle, and then a small tributary, they build upon each other. Soon, you have a current, then a river, carving new landscapes and creating unstoppable momentum from the smallest of contributions.

What It Looks Like In Action

The marketing team stared at the blank whiteboard. They needed a new campaign for a line of artisanal coffee, and they were drawing a blank. "What if," Liam began hesitantly, "we focused on the morning ritual aspect? Like, the quiet moment before the day starts."

A few people shifted uncomfortably. It felt a little small. But Maya, the team lead, jumped in. "Yes, and what if we created a series of short, 15-second ads that are completely silent, just showing different people in their quiet morning moments with their coffee? No voiceover, just the ambient sounds of a kitchen." The energy in the room shifted. "Yes, and," piped in Carlos, "we could make the packaging for each blend reflect a different time of day, like 'Sunrise Roast' or 'Midday Brew,' to tie into that theme!" Suddenly, the whiteboard wasn't blank anymore. It was filled with the beginnings of a campaign born from a single, quiet thought.

Remember:

If you accept and expand on an idea, then creativity flows freely.

Do It:

  1. Listen First. To truly say "Yes, and," you have to hear what's being offered. In your next conversation, make a conscious effort to absorb the other person's entire point before you even think about your response.

  2. Use the Phrase. For one week, try to replace every "Yes, but" with "Yes, and." Even if you think an idea is flawed, find the part you can agree with and build from there, just as Maya did to encourage Liam's initial thought.

  3. Build the Absurd. In a low-stakes conversation with a friend, take an idea and intentionally "Yes, and" it into absurdity. The goal isn't to create a viable plan, but to practice the muscle of accepting and adding without judgment.


2. ENSEMBLES OVER TEAMS

A group of stars is a constellation; a group of collaborators is a universe.

We often use the words "team" and "ensemble" interchangeably, but they represent fundamentally different ways of working together. A team is often hierarchical, with designated roles and a leader who directs the action, much like a sports team with a coach. An ensemble, however, operates more like a jazz band. There might be a bandleader, but on stage, the members are deeply attuned to one another, passing the lead back and forth, improvising, and co-creating the music in real time. Ensembles are non-hierarchical, built on trust, and value the group's success over individual glory. Are you building a group that waits for instructions, or one that can adapt, innovate, and solve problems collectively?

The difference can be thought of as a classical orchestra versus a jazz quartet.

The orchestra is brilliant, precise, and powerful, but every musician is following a single conductor and a detailed score. The jazz quartet is fluid and dynamic. They have a shared understanding of the melody, but the magic happens in the space between the notes—in the spontaneous call-and-response and the collective creation of something new each time they play.

What It Looks Like In Action

The server crashed an hour before a major product launch. Panic set in. At their old company, the developers would have waited for David, the department head, to delegate tasks. But this was an ensemble.

Sarah, a junior coder, immediately said, "I can start combing through the server logs to find the initial point of failure." Without missing a beat, Ben, a systems architect, replied, "Great. While you do that, I'll work on spinning up a temporary backup server to get the front-end running again. Can you ping me the moment you find the corrupted file?" David, meanwhile, was already on the phone with the customer support lead. "Give us 20 minutes, then we'll have a status update for you. For now, just let users know we're aware of the issue and working on it." No one waited to be told what to do. They saw the problem, identified the needs, and flowed into the empty spaces, trusting their colleagues to do the same.

Remember:

A team that needs a leader to function is limited; an ensemble that functions through trust is limitless.

Do It:

  1. Share the Goal. Instead of assigning tasks, present the problem or goal to the group. Ask, "Our server is down, what's our plan?" just as the characters implicitly did. Trust them to fill in the blanks. Let the best ideas and abilities, not titles, dictate the roles.

  2. Pass the Baton. In your next meeting, consciously "pass the lead." If you're the one talking, stop and ask someone else directly for their take. "Sarah, you've been quiet, what are you seeing here?" This actively breaks down the hierarchy.

  3. Celebrate the Group. When a project succeeds, praise the group's effort before highlighting any individual. Use "we" and "us" instead of "I" or "he/she." Publicly acknowledge how different members built on each other's work.


3. PSYCHOLOGICAL SAFETY

People can’t do their best work when they’re protecting themselves.

Psychological safety is the bedrock upon which "Yes, and" and "Ensembles" are built. It’s a shared belief within a group that it's safe to take interpersonal risks. Can you ask a "stupid" question without fear of being shamed? Can you admit a mistake without fearing reprisal? Can you offer a wild idea without being ridiculed? When the answer is yes, people stop spending their energy on self-preservation and start investing it in creative problem-solving and collaboration. As research from Harvard's Amy Edmondson and Google's Project Aristotle has shown, it is the single most important dynamic in high-performing groups. Are you creating a space where people feel safe enough to bring their whole, unfiltered selves to the table?

Think of a gardener.

A novice might just throw seeds on the ground and hope for the best, leaving them exposed to wind, frost, and hungry birds. But a master gardener creates a greenhouse. They carefully cultivate the right soil, ensure the perfect amount of light and water, and protect the fragile seedlings from the harsh elements. The greenhouse doesn't make the plants grow—their potential is already inside them. But it provides the environment where that potential can be fully, fearlessly realized.

What It Looks Like In Action

"I messed up," Kevin said, his voice quiet. He stood in his manager Maria’s doorway. "I sent the weekly analytics report to the client with the wrong date range. I've already sent a follow-up email with the correct version, but I wanted to tell you immediately." Maria looked up from her screen and gave him her full attention.

She didn't sigh or frown. "Okay," she said calmly. "Thank you for telling me right away. And good job getting the correct version out so quickly. Can you walk me through your process for pulling that data? Let's see if we can build a checklist to make sure this doesn't happen again." Kevin felt the knot in his stomach loosen. It wasn't about blame. It was about the process. He wasn't in trouble; he was part of a solution. He had made a mistake, but he hadn't lost his manager's trust.

Remember:

When people feel secure, they focus on growth; when they feel threatened, they focus on survival.

Do It:

  1. Model Fallibility. Be the first to admit when you don't know something or when you've made a mistake. Say it out loud in a meeting: "I was wrong about that assumption," or "I'm not sure what the best path is here, what are you all thinking?"

  2. Frame Work as Learning. When a problem arises, treat it as a learning opportunity, not a failure. Use language like Maria did: "Let's walk through the process," instead of "Why did you do this?" Frame the goal as improving a system, not punishing a person.

  3. Listen Actively. When someone brings you a problem or a new idea, put your work aside, make eye contact, and listen fully before responding. Show them through your actions that their contribution is valuable, even if it's to admit an error.


TYING IT TOGETHER

Safety + acceptance + shared leadership = fearless creativity.

These three concepts—the additive power of Yes, And, the collaborative spirit of an Ensemble, and the foundational trust of Psychological Safety—are not separate strategies but a deeply interconnected ecosystem. You can’t have a truly effective ensemble without the psychological safety that allows for risk-taking, and the "Yes, and" mindset is the very language that safety speaks. Together, they create an environment where creativity isn't a happy accident; it's an expected outcome.

Inspired by the principles in Yes, And by Kelly Leonard and Tom Yorton and groundbreaking research by experts like Amy Edmondson, these ideas challenge us to rethink the fundamentals of how we collaborate.

What is one thing you can do this week to build more psychological safety in your group? Try it out and share your feedback. And if this resonated, consider reading the book for a deeper dive. Now, keep an eye out for Part 2, where we'll explore how to put this foundation into practice by failing brilliantly, leading dynamically, and listening with purpose.

Remember:

If teams feel safe, accept one another, and share leadership, then courageous creativity follows.

For a visual summary of today's concepts, just scroll down to the infographic below.

Check out ‘Yes, And’ on Amazon here (affiliate link): https://amzn.to/4l3D00B

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